Privacy Policy
Effective Date: April 07, 2025
At ISO Cabinets, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (ISOCabinets.com), interact with us, or use our services. By accessing our site or providing your information, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Contact Details: Name, email address, phone number, and mailing address when you request a free consultation, get a quote, or contact us.
- Project Information: Details about your cabinetry or countertop project, such as preferences, measurements, and budget, provided during consultations or inquiries.
b. Non-Personal Information
- Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on our site, collected via cookies and similar technologies.
- Analytics: Aggregated data to improve our services and website performance.
c. Information from Third Parties
- We may receive information from partners, such as NorthPoint Cabinetry or Yorktowne Cabinetry, or social media platforms (e.g., Facebook, Instagram) if you interact with us there.
2. How We Use Your Information
We use your information to:
- Provide and personalize our services, including consultations, design planning, and installations.
- Respond to inquiries, process quotes, and communicate project updates.
- Improve our website, products, and customer experience.
- Send promotional offers, newsletters, or updates (with your consent, where required).
- Comply with legal obligations or resolve disputes.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties (e.g., Soluify® for website management) who assist with our operations, bound by confidentiality agreements.
- Business Partners: Brands like Sharifstone Quartz or Knollwood Frost for fulfilling your project needs.
- Legal Requirements: Authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, track site usage, and deliver relevant content. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
5. Data Security
We implement reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may:
- Opt-Out: Unsubscribe from marketing emails using the link provided in each message.
- Access or Update: Request access to or correction of your personal data by contacting us.
- Delete: Request deletion of your information, subject to legal retention requirements.
7. Third-Party Links
Our website may contain links to external sites (e.g., Facebook, Instagram, or partner brands). We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe we have, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted here with an updated “Effective Date.” Your continued use of our site or services after updates constitutes acceptance of the revised policy.
10. Contact Us
For questions, requests, or concerns about this Privacy Policy, please reach out to:
ISO Cabinets
950 Charles Street, Suite 104
Longwood, FL 32750
Phone: (407) 490-3550
Email: contact@isocabinets.com
Hours: 9 AM – 5 PM, Monday – Friday